SITUATIONAL
ANALYSIS
A
situational analysis is a set of methods used to thoroughly examine both
internal and external factors of any business and their impacts on the company’s
performance.” It is the second and one
of the most important steps while preparing a marketing plan. It outlines the
company goals, strengths, and weaknesses; describes target customers;
identifies important partners and distributors; and provides an analysis of the
competitive environment. Correctly written situation analysis can help a
company to differentiate a product or service in the marketplace and help in
establishing a long-term relationship with customers.
Usually
three methods are used for a situational analysis:
a.
5Cs
Analysis,
b.
SWOT
analysis and
c.
Porter five
forces analysis.
d.
Pestle
analysis.
5C ANALYSIS:
Company:
Company’s long and short goals, marketing strategies, and
capacities are evaluated. In the industry what position the company wants to be
at must be defined. Additionally, how effectively business objectives are met
and how company’s products are manufactured,
accepted, and consumed is also evaluated.
Successful analysis will help the company to ascertain the
extent tot which their business fits the external environment and what
improvement is required.
Collaborators:
Collaborators such as agencies, suppliers, distributors, and
business partners who offer the company plenty of growth opportunities and run
business more effectively must be analyzed
They are entities that allow or enhance a company to provide its
particular good or service in the way that it does. It primarily revolves
around a company’s supply chain that ranges from spot contracts up to
quasi-vertical integration. The direction of integration can only be upstream
as downstream collaborators are more specifically defined as customers in the
5C Analysis framework.
Customers:
Data about customer demands, shopping channels, motivation
to purchase, level of income, and the quantity and frequency of their purchase
must be obtained and processed from time to time.
The group of potential customers a company can reach with
its products or services can be broken down into three main sizes: Total
Available Market, Serviceable Available Market, and the Serviceable Obtainable
Market. The market segments may be further segmented through demographics,
psychographics, geography, and other distinguishing factors.
Competitors:
Competitor analysis is critical in understanding
the external environment in which the firm operates. This analysis involves
knowing the competitors’ strengths, weaknesses, positioning, market share, and
upcoming initiatives.
Climate:
Climate analysis is the
evaluation of the macro-environmental factors affecting the business. PESTEL
analysis can be used to analyze climate—political, economic,
social/cultural, technological, environmental, and legal scenarios are included
in PESTEL.
SWOT ANALYSIS:
Strengths:
Strengths refer to all
the elements in the control of the company which have positive contributions to
the success of an organization. These elements can be either tangible or
intangible.
Weakness:
Weaknesses are any
factors within the organization that may harm the success of the company. In
other words, any factor that restricts the company from achieving desired
objectives is a weakness.
Opportunities:
Opportunities are outside
factors which can have positive effect on or create a path of success for a
business.
Threats:
Threats are external
elements that can hamper the growth of the company. These are the drawbacks and
require figuring out suitable ways to deal with.
EXAMPLE:
We will see how a
marketer can execute situational analysis while designing a marketing plan:
To illustrate how it works, we’ll create our own
SWOT analysis example: a family-owned restaurant, with a single location,
operating in an urban area.
PESTEL ANALYSIS
Environmental analysis is a strategic
process to identify all the external and internal elements, which can affect
the organization’s performance.
The most used method of environmental
analysis is the PESTLE analysis. It offers a bird’s eye view of the business
conduct. It helps managers to assess where the company stands in the market and
also helps foresee where the organization will be in the future.
PESTLE analysis consists of various
factors that affect the business environment in every industry directly or
indirectly.
Political factors:
A country’s current political situation
and global political condition affect business. It explains how a country’s
political factors affect business decision making. E.g. Government stability,
government policies, tax laws, ease of doing business etc.
Economic factors:
Economic factors involve all the
elements of the economy and its state. Economic factors help to set up
strategies keeping changes in mind. E.g. Inflation rate, lending rate, credit
accessibility, monetary policies, foreign exchange rates etc.
Social factors:
Every country has a distinctive social
mindset. These attitudes have a deep impact on how businesses perform. Some
social factors even affect the final sales of products and services. E.g.
Culture, lifestyle, literacy, demographics, wealth distribution.
Technological factors:
Continuous technological advancement is
greatly influencing businesses. Analysing and reacting to these changes is a
must for companies to survive in the market. Technological factors also enable
companies to understand how customers react to the changes in the market. E.g.
New scientific discoveries, innovative technological platforms, technological
advances, obsolescence of technology etc.
Legal factors:
Continuous changes in legislation affect
the business. Companies should analyse and anticipate legal developments in
respective business environments. E.g. Product regulations, employment
regulations, competition regulations, health and safety legislations etc.
Environmental factors:
Various environmental factors like
geographical location and climate influence business performance. How people
react to these environmental factors also has an impact on business.
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