BOP – Bottom of Pyramid
part-1
MBA / BBA MARKETING MANAGEMENT
QUESTION PAPER OCTOBER 2019
PUNE UNIVERSITY
After all the poor of today
are the middle class of tomorrow.
There are also poverty
reducing benefits if multi-nationals work with civil society organizations and
local governments to create new local business models.
Approximate visualisation of the wealth pyramid when 1% population controls 50% of the wealth
The standards and benchmarks
developed – for example less than $2.5 a day – always tell us about the upper
limit of what we call the BoP, and not actually about its base or bottom. The
fact is that the bottom or the base is much much lower. Even going by the
official definition, for example in India the Rangarajan Committee after
re-examining the issue of poverty defined the poverty line in 2011-12 at INR
47.00 ($0.69) per capita per day for urban areas and INR 32.00 ($0.47) per
capita per day in rural areas (June 2016 conversion rate),[15] obviously much
less than the $2.5 per day benchmark. This again is the upper layer of the poor
as defined by the Rangarajan Committee. Where is the actual bottom? and how
low? This can perhaps only be visualised by observing the slums right in the
hearts of the cities in the developing countries.
Microcredit
One example of "bottom
of the pyramid" is the growing microcredit market in South Asia,
particularly in Bangladesh. With technology being steadily cheaper and more
ubiquitous, it is becoming economically efficient to "lend tiny amounts of
money to people with even tinier assets". An Indian banking report argues
that the microfinance network (called "Sa-Dhan" in India) "helps
the poor" and "allows banks to 'increase their business'".[21]
However, formal lenders must avoid the phenomenon of informal intermediation:
Some entrepreneurial borrowers become informal intermediaries between
microfinance initiatives and poorer micro-entrepreneurs. Those who more easily
qualify for microfinance split loans into smaller credit to even poorer
borrowers. Informal intermediation ranges from casual intermediaries at the
good or benign end of the spectrum to 'loan sharks' at the professional and
sometimes criminal end of the spectrum.[22]
One of many examples of
products that are designed with needs of the very poor in mind is that of a
shampoo that works best with cold water and is sold in small packets to reduce
barriers of upfront costs for the poor. Such a product is marketed by Hindustan
Unilever.
There is a traditional view
that BOP consumers do not want to adopt innovation easily. However, C. K.
Prahalad (2005) claimed against this traditional view, positing that the BOP
market is very eager to adopt innovations. For instance, BOP consumers are
using PC kiosks, Mobile phone, Mobile banking etc. Relative advantage and
Complexity attributes of an innovation suggested by Everett Rogers (2004)
significantly influence the adoption of an innovation in the Bottom of pyramid
market (Rahman, Hasan, and Floyd, 2013). Therefore, innovation developed for
this market should focus on these two attributes (Relative advantage and
Complexity).
Whereas Prahalad originally
focused on corporations for developing BoP products and entering BoPmarkets, it
is believed by many that Small to Medium Enterprises (SME) might even play a
bigger role. For Limited Partners (LPs), this offers an opportunity to enter
new venture capital markets. Although several social venture funds are already
active, true Venture Capital (VC) funds are now emerging.
There is a traditional view
that BOP consumers are not brand conscious (prahalad, 2005). However, C. K.
Prahalad (2005) claimed against this traditional view, positing that the BOP
market is brand conscious. For instance, brand influences the new product adoption
in the bottom of pyramid market (Rahman, Hasan, and Floyd, 2013). Rahman et al.
(2013) mentioned that brand may positively influence the relative advantage of
an innovation and it leads to adoption of innovation in the BOP. In point of
traditional view BOP market, people were not aware about brand concept. Sopan
Kumbhar (2013)
As Fortune reported on
November 15, 2006, since 2005 the SC Johnson Company has been partnering with
youth groups in the Kibera slum of Nairobi, Kenya. Together SC Johnson and the
groups have created a community-based waste management and cleaning company,
providing home-cleaning, insect treatment, and waste disposal services for
residents of the slum. SC Johnson's project was the first implementation of the
"Base of the Pyramid Protocol".
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