4Ps OF MARKETING:
Marketing activities into marketing mix
tools of four broad kinds, which is called the four Ps of marketing such as
Product, Price, Place and Promotion. The 4 component of marketing mix are:
Product:
Product
refers to what you are selling, including all of the features, advantages and
benefits that your customers can enjoy from buying your goods or services. When
marketing your product, you need to think about the key features and benefits
your customers want or need, including styling, quality, repairs, and accessories.
You
can use research and development to inform the development of
new products in your business.
Example-
Starbucks
products are breakfast, lunch, cakes &
cookies, muffins, pastries & doughnuts, fresh fruit, bottled soft drinks,
tea, espresso beverages, filter Coffee, frappuccino blended beverages,
refresha, and cold brew. Starbucks is famous for its expertly roasted and
richly brewed coffee. It is also popular for a selection of premium teas.
This refers to your
pricing strategy for your products and services and how it will affect your
customers. You should identify how much your customers are prepared to pay, how
much mark-up you need to cater for overheads, your profit margins and payment
methods, and other costs. To attract customers and retain your
competitive advantage, you may also wish to
consider the possibility of discounts and seasonal pricing.
Example-
Premium, cost-plus, loss
leader, and going-rate are some of the popular pricing strategies. Starbucks
uses a premium pricing strategy.
Place:
Place is where your
products and services are seen, made, sold or distributed. Access for customers
to your products is key and it is important to ensure that customers can find
you.
Marketer should
know the appropriate location where the product should be placed which cover
larger audience and has the capability to change potential customers to actual
customers. Places includes the factors channels, coverage, assortments,
location, inventory and transport.
Example-
Starbucks
company operates in 76 countries and has over 31,256 stores. It also has
developed a number of apps for busy customers who would like to walk in select
stores and go straight to their coffee.
Promotion:
These are the promotional activities you use to make your customers
aware of your products and services, including advertising, sales tactics,
promotions and direct marketing. Generally, these are referred to as marketing
tactics. All these factors are imperative part of promotion. The main aim of
promoting a product is to reveal the customers what is the product, why they
need it and what is the price they have to pay. Promotion should cover all
relevant and materialistic facts about the product which need to be
communicated to the customers. Marketer should be one step ahead of their
competitors while promoting their product to the customers.
Example-
Starbucks spends $248.6 million
on advertising in 2016, and $227.9 million in 2015. Its ad spending in the
fiscal year ending in September 2019 was $254.7 million.
Starbucks has a customer loyalty
scheme called ‘Starbucks Rewards’. As members, people can collect 2 stars for
every $1 they spend in stores or online. Every 125 Stars they collect makes
them eligible for a reward which is redeemable for a drink or food item.
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