Exclusive, Selective, & Intensive channel distribution.
Two
product-based & Two service-based organizations opting for different
channel density.
Exclusive
Distribution severely limits the number of intermediaries. It’s appropriate
when the producer wants to ensure more knowledgeable and dedicated efforts by
the resellers and it often require a closer partnership with them. Exclusive
distribution is used for new automobiles, some major appliances and some women
apparel brands. Exclusive distribution often includes exclusive dealing
arrangements, especially in markets increasingly driven by price. When goods and services are sold through almost all
available outlets, it may be said that the producer has adopted a strategy of
intensive distribution. In case of all branded convenience items, intensive
distribution is a necessity as buyers will not have to spend much effort in
buying a particular brand. For eg: Italian designer label Gucci founds its
image severely tarnished by overexposure from licensing and discount stores it
decided to end contracts with third party suppliers control its distribution and
open its own stores to bring back some of the luster
Selective Distribution Relies on only some of the
intermediaries willing to carry a particular product. Whether established or
new the company does not need to worry about having too many outlets it can
gain adequate market coverage with more control and less cost than intensive
distribution. When goods and services are sold through almost all available
outlets, it may be said that the producer has adopted a strategy of intensive
distribution. In case of all branded convenience items, intensive distribution
is a necessity as buyers will not have to spend much effort in buying a
particular brand. For eg: STIHL is a good example of successful selective
distribution as it manufactures handheld equipment all its product are branded
under one name and it does not make private labels for other companies.
Intensive distribution places the good and services in as
many outlets as possible. This strategy serves well for snack foods, soft
drink, newspaper, candies and gum product consumers buy frequently or in a
variety of location. Manufacturers are constantly tempted to move from
exclusive or selective distribution to more intensive distribution to increase
coverage and sales. This strategy may help in the short term, but if not done
properly it can hurt long term performance by encouraging retailers to compete
aggressively. Price wars can then erode profitably, dampening retailer interest
and harming brand equity. For eg. Convenience stores such as 7-Eleven and
Circle K and gas station outlets like ExxonMobil’s on the run to survive by
providing simple location and time convenience.
Attributes |
Extensive Distribution |
Selective Distribution |
Exclusive Distribution |
Objectives |
Wide spread market coverage, channel acceptance, high volume
sales and high profits. |
Moderate market average, solid image, some channel control and
loyalty, good sales and profit. |
Prestige image, channel control loyalty, price stability and high
margins. |
Resellers |
Many in numbers, all types firms. |
Moderate in numbers, well established better firms. |
Few in numbers, well established, reputable firms. |
Customers |
Many in numbers convenience oriented. |
Moderate in number, brand conscious, somewhat willing to travel
to store. |
Fewer in numbers, trends setters, willing to travel to store,
brand loyal. |
Major Weakness |
Limited channel control |
May be difficult to crave outside niche |
Limited sales potential. |
Marketing Emphasis |
Mass advertising, nearby location, items in stock |
Promotional mix, pleasant shopping condition, good services. |
Personal selling, pleasant shopping conditions, good services. |
Titan is the biggest watch company and glassware company in India and in starting they were just in the exclusive distribution system where we knew the most of the Titan watches and Titan glasses were only available in the authorized dealer/stores. But slowly and gradually Titan find it that they have more opportunity when they can explore the different market segments to increase their distribution they opted for selective distribution also where the provided their brands such as Fastrack and tighten glasses in different outlets such as shoppers stop, big bazaar, reliance mart. In which resulted in a profitable increase in the market share and also the sales of the company.
OnePlus came in India in 2016 but they avoided the selective distribution and made a deal with Amazon for exclusive distribution of their mobile phones and products. In starting Amazon was the sole distributor of One plus but as the company grow they had to increase their distribution channels and they were successfully able to do that by opening one plus stores and also by selective distribution through different outlets in most parts of India.
Creating an effective distribution strategy is a multi-face process. They are basically three distribution strategies to pick from and the best one for the company ‘s growth will depends on various factors such as ideal demographic, item type and current logical set up. Because there are so many moving parts associated with distribution, both the companies opt to use an indirect distribution strategy or to purchase distribution software to streamline the process. Whatever method The company choose, it’s essential to make sure that the customer need and purchase decision level are accounted for, and these factors will help determining the optimal distribution strategy. And both of these companies are successful in knowing that a single distribution channel (Channel density) it’s not the correct way to take their company in the forward direction.
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