Different Types Of Retail Formats-
Offline and Online Retail Business Of Few Organized Retailers Like
Zara, Lifestyle, & Fabindia From Online Market Research Reports.
Introduction to Retail-
Retailing consists of selling
merchandise from a permanent location in small quantities directly to the
consumers. These consumers may be individual buyers or corporate. In the world
of Trade and Commerce, a retailer purchases goods or merchandise in bulk from
manufacturers directly and then sells in small quantities are known as Retail
stores or shops. Shops may be located in residential areas, colony streets,
community centers or in modern shopping arcades/ malls. In fact, any
organization selling merchandise to final consumers whether a producer,
wholesaler or a retailer -is doing retail business.
According to Philip Kotler, Retail
includes all the activities involved in selling goods and services to the final
consumer for personal and non-business use.
Types of Retail
Format in India
Mom
and Pop Stores:
These
are small family-owned businesses, which sell a small collection of goods to
the customers. They are individually run and cater to small sections of the
society. These stores are known for their high standards of customer service.
Department
stores are general merchandisers. They offer to the customers mid- to
high-quality products. Though they sell general goods, some department stores
sell only a select line of products.
Specialty
stores are called category killers. Category killers are specialized in their
fields and offer one category of products. Most popular examples of category
killers include electronic stores like Best Buy and sports accessories stores
like Sports Authority.
One
of the most popular and most visited retail formats in India is the mall. These
are the largest retail format in India. Malls provide everything that a person
wants to buy, all under one roof. From clothes and accessories to food or
cinemas, malls provide all of this, and more. Examples include Spencer’s Plaza
in Chennai, India, or the Forum Mall in Bangalore.
Discount
stores are those that offer their products at a discount, that is, at a lesser
rate than the maximum retail price. This is mainly done when there is
additional stock left over towards the end of any season. Discount stores sell
their goods at a reduced rate with an aim of drawing bargain shoppers.
One
of the other popular retail formats in India is the supermarkets. A supermarket
is a grocery store that sells food and household goods. They are large, most
often self-service and offer a huge variety of products. People head to
supermarkets when they need to stock up on groceries and other items. They
provide products for reasonable prices, and of mid to high quality.
Street
vendors, or hawkers who sell goods on the streets, are quite popular in India.
Through shouting out their wares, they draw the attention of customers. Street
vendors are found in almost every city in India, and the business capital of
Mumbai has a number of shopping areas comprised solely of street vendors. These
hawkers sell not just clothes and accessories, but also local food.
Similar
to supermarkets, hypermarkets in India are a combination of supermarket and
department store. These are large retailers that provide all kinds of groceries
and general goods. Saravana Stores in Chennai, Big Bazaar and Reliance Fresh
are hypermarkets that draw enormous crowds.
Kiosks
are box-like shops, which sell small and inexpensive items like cigarettes,
toffees, newspapers and magazines, water packets and sometimes, tea and coffee.
These are most commonly found on every street in a city, and cater primarily to
local residents.
Online or off-line Zara maintains price parity.
Zara came in India in 2010 and 2017 the launch their official website zara.com
as according to the economic Times Zara does not provide extra sale on any of
the two platforms Full range of articles of Zara are offered at the same price
and the same commercial policies. Zara wants to be different. The world largest
fashion brand by sales which operates 22 physical stores in India is already
the biggest international apparel brand in the country which sales of about Rs.1023
crore in the fiscal year 2017. And e-commerce foray has helped Zara to reach
customer across the country. In 2017 it was 1023 crore in 2018 the revenue had
grown 19% to 1127 crore and in 2019 the revenue has grown 17% to 1438 crore in
the fiscal year 2019 which is the indication that the online store has helped
Zara in gaining more customers.
Lifestyle brand has been in the market in the off-line retail Business
from 1999 and came into online retail in 2017.The company noticed the growth of
about 12% in the year March 2019 to Rs.8467 crore. According to sources
lifestyle international is almost the most profitable retail chain in the
country within the April and lifestyle industry with a 12 month net profit of
Rs.426 crore. It has expanded to 80 different stores and over 300 outlets of
Max in mid-price fashion chain.
Fab
India is one of the oldest Indian chain-store of retailing garments furnishing,
fabrics and ethnic products. It came into existence in 1976 in India. The
online and off-line retail store of Fabindia has been quite significantly well
and has a major part of the company’s growth.
Fabindia sale expanded 7% in the fiscal year 2019 while net profit nearly
doubled after the retailer of ethnic product focus on premium merchandise
across categories. In every increasing year though growth margin of fab India
has increased in majority of which came from off-line retails. But now fab
India has also been quite significantly doing well in online retail they have
their own official website and also selling on different other e-commerce
platform such as Myntra, Amazon. Which in turn increasing its market channel
density and also helping to cut the middlemen and directly sell to the
customers which in turn result in more profitable margins.
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