Tuesday, 24 November 2020

 WHAT IS  THE NEED FOR STUDY OF CONSUMOR BEHAVLOUR' ?  IMPORTANCE OF CONSUMER BEHAVIOR?

          MBA / BBA MARKETING MANAGEMENT 

                                QUESTION PAPER OCTOBER 2019    

                PUNE UNIVERSITY 

- Need for study of consumer Behavior/Importance of consumer

Behavior  

 1.    Production Policies : The consumer behavior gives an insight into the

various factors which prompt the consumer to purchase a particular product' If it is known, (that it is the packing or taste or habit or fashion which attracts the consumer) then the producer will pay special attention to these attributes in his products and thus consumer behavior helps a great deal in f,ormulating production Policies.

 2. Pricing policy:

The Consumer behaviour is equally important in framing price policies. The buyers of Some products purchase only because Particular products are cheaper than the competitive products available in the market. In such a case, the prices of such products cannot be raised.

 on the other hand, some products are purchased because, it enhances

the prestige and social status of consumer.

The prices of such products can easily be raised or fixed higher.

some products are purchased under particular attitudes and emotions. For Example, Khadi Garments' Price of products purchased under emotional motives can also be raised'

 3.|Decision Regarding Chanael of Distribution : The products

 Which are purchased on the basis of low price must have cheap and

economical distribution channel. In case of those products, which requires after sale services such as T. V. Sets, Refrigerators etc. must have different channels of distribution. Thus, decision  regarding  channels of distribution are also taken on the basis of consumer behaviour.

 4. Decisions Regarding Sales Promotion –

 A study of consumer behavior also vital in making decisions regarding sales promotion.

It enables the producers to know what motives promote the consumer to make purchase and the same are utilized in advertising.

Media awakens the desire of society to purchase.

The marketers takes decisions regarding brand, packaging, discount, gifts, etc., on the basis of consumer behavior for promoting.

 sales of the products

 


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