Product concept is anything that can be offered to a market to satisfy a want or need
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Products that are marketed include physical goods services experience events persons
places properties organisations information and ideas
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levels of product product has to be examined on five levels before it can be marketed
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Each level adds more consumer value and the five constitutes a customer value hierarchy
these five levels of the product are as follows
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Core Benefit:-
The fundamental service or benefit the customer is really buying
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Basic Product:-
conversion of core benefit into basic product
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Expected product:-
The marketer prepares unexpected product a set of attributes and conditions by normally Expect When the purchase this product
the first is core benefit
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Augmented Product
the market prepares an augmented product that exceeds customer Expectations
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Potential product
at this level product becomes a potential product that is it crosses all the transformations
and augmentation a product can undergo in future
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